Claim Finder

Proof of purchase

Proof of purchase is documentation showing you bought the product or used the service, usually a receipt, an order confirmation, a bank statement line, or a photograph of the item.

Whether you need it depends entirely on the settlement. Many pay a modest flat amount with no documentation at all, on the strength of a signed statement that you qualify. Others pay more but ask you to prove it, and some do both: a small amount without proof, a larger one with.

Acceptable proof is broader than people assume. An email order confirmation, a loyalty card history, a credit card statement showing the merchant, or a photo of the product with a batch code are all commonly accepted. If you have lost the receipt, read the claim form before assuming you are excluded.

Where no documentation is required, the claim form still asks you to confirm the facts under penalty of perjury. That is not decoration: filing a claim you are not entitled to is fraud.

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